Equine Clipping Services

A pre-clip bath is essential for a smooth and neat finish as well as ensuring no damage to your horses skin our our clippers/blades. A dirty coat will cause track lines and uneven patches on your horses coat.

It is also essential that your horse is also dry so we recommend bathing the day before and rugging with a clean rug until their appointment.

When due to weather bathing is an issue you can place a warm damp cloth and coat conditioner over each area of your horse. Leaving it there for a few minutes can draw dirt out from the skin however this is no substitute to a full bath when weather is not an issue.

We do not require your horse to be sedated however, if your horse does require sedation you must either have your vet administer it or be able to supply and administer it yourself. We do not supply or administer sedation of any kind.

No we use battery powered Heiniger Saphir clippers which are fully portable and run on a rechargeable batteries. We carry enough sets of clippers and batteries to last roughly 8 hours of run time without recharging.

We have carefully selected our range of equipment to best suit both our clients and us. Our clippers are quieter than traditional large animal clippers with just as much power and fewer vibrations. This means that we can provide a more pleasant experience for your horse. We also don't use mains powered clippers as the power cord can become dangerous around a nervous horse.

A proper groom or bath post clipping is crucial for your horse to prevent leftover itchy hairs. We recommend you use our coat conditioner every other day for a week to help the coat settle and replenish skin oils. Also, provide suitable rugs for warmth post-clipping.

When your horse is clipped, you may notice light lines on his coats from the clippers. This is because clippers can unsettle the hair follicle, and it will retain the shape of the clipper blade teeth. The skin and coat need a few days to settle back down to where they were before clipping which is why our coat conditioner is recommended.

A distinction exists between a poor clip job and a coat that requires time to settle. A bad clip job occurs when the blades have difficulty picking up the hair, leaving varying lengths behind. The primary cause of a bad clip job is a horse with unclean skin.

Below is the services price list for our equine services.

Partial & Custom Clips are classed as any clip that is not a full clip and does not put any fancy patterns into your horses coat

Full clips are classed as the removal of all hair from your horses body, face and legs.

Pony is classed as 14.2hh or under

Horse is classed as 14.3hh to 16.2hh

Draft is classed as 16.3hh or over

By booking and using our services you are agreeing that you have fully read and understood the following terms and conditions and additional fees of our services.

Clipping Services 

Horse Behaviour & Safety

The safety of both horses and handlers is our highest priority.

We are happy to work with nervous horses and alongside veterinarians where sedation is required. However, we reserve the right to refuse or discontinue a clip if a horse displays behaviour considered unsafe or dangerous.

If sedation or calming products are required, owners are responsible for supplying and administering them prior to the appointment.

If a clip is unable to be completed due to unsafe behaviour:

• Charges will apply for the work already completed.
• A $15 handling fee may apply where dangerous behaviour was not disclosed prior to the appointment or appropriate sedation was not arranged where required.

Where we were notified in advance and suitable arrangements had been made, no additional handling fee will apply.

Behavioural and Horse Health Conditions

All horse behavioural, health and skin related issues must be disclosed at the time of booking. This includes mites/lice, infections, sedation being required (must be owner or vet supplied AND administered) and horses who are being clipped for the first time or are likely to have behavioural challenges.

Appointment Changes

When your horse is booked in please ensure you select the correct clip and any add-ons accordingly as clip changes or add-ons are not always possible on the day.

Appointment Cancellations & Rescheduling

We understand that plans can change and will always do our best to accommodate rescheduling where possible.

Cancellation Policy

• Cancellations made within 48 hours of the appointment time will incur a cancellation fee equal to 50% of the booking value to cover lost labor of the appointment slot.
• Cancellations made within 24 hours of the appointment time will incur the full appointment fee.

Following a late cancellation, future bookings may require a 50% deposit to secure an appointment.

Regional & Away Trip Cancellation Policy

Due to the extensive travel planning, route optimization, and vehicle costs involved in my regional away trips, a strict 5-day cancellation policy applies.

• Cancellations made 5 or more days prior to the start of the trip will incur no fee.
• Cancellations made within 5 days will incur a 50% cancellation fee to cover locked route planning and lost labor.
• Cancellations made once the trip has commenced, or with 24 hours, will incur a 100% cancellation fee.

Your fee will be completely waived if you can find another horse owner on your immediate route to take your exact scheduled time slot for an equivalent service.

No Show Policy

If we arrive for a scheduled appointment and the client is unavailable or the appointment cannot proceed, the full appointment fee will remain payable. If you are running late, please notify us as soon as possible so we can advise accordingly. If no communication is received and we attend the appointment to find no one available, we will not be able to wait for extended periods and the full no-show fee will still apply.

Rescheduling

We are happy to reschedule appointments where availability permits. If alternative times cannot be arranged due to limited client availability, the booking may be treated as a cancellation and applicable fees may apply in accordance with our cancellation policy.

Payment

Failure to make payment may result in future bookings being declined and the matter escalated if necessary.

Horse Preparation Requirements

To ensure the best possible clip quality and protect our equipment, horses must be:

• Caught and ready at the scheduled appointment time
• Clean
• Completely dry

Your horse must be bathed prior to your appointment. To ensure they are clean and dry it is recommended to bath your horse the day prior to the appointment and rug them overnight in a clean rug. 

Dirty or Wet Horses

Dirty, greasy, or wet coats can damage clipping equipment and significantly affect clip quality.

We reserve the right to refuse service where a horse is not suitably prepared. In these cases, appointment and travel costs may still apply.

Where clipping proceeds on a horse with excessive dirt, grease, or staining that causes excessive wear or damage to blades, a $40 blade replacement fee may apply.

Weather Conditions

In the event of unsafe or severe weather conditions, appointments may need to be rescheduled.

Where suitable undercover or safe working areas are available on the property, appointments may still proceed as planned.

Loyalty Program

Loyalty points are earned per appointment, not per horse.

Loyalty discounts apply to the service cost of one horse only, regardless of the number of horses included within the appointment.

Braiding Services 

Appointment Cancellations & Rescheduling

We understand that plans can change and will always do our best to accommodate rescheduling where possible.

Cancellation Policy

• Cancellations made within 48 hours of the appointment time will incur a cancellation fee equal to 50% of the booking value.
• Cancellations made within 24 hours of the appointment time will incur the full appointment fee.

Following a late cancellation, future bookings may require a 50% deposit to secure an appointment.

No Show Policy

If we arrive for a scheduled appointment and the client is unavailable or the appointment cannot proceed, the full appointment fee will remain payable.

Rescheduling

We are happy to reschedule appointments where availability permits. If alternative times cannot be arranged due to limited client availability, the booking may be treated as a cancellation and applicable fees may apply.

Appointment Preparation

Please ensure your horse is caught and ready at the scheduled appointment time to allow appointments to run smoothly and on schedule.

Loyalty Program

Loyalty points are earned per appointment, not per horse.

Loyalty discounts apply to the service cost of one horse only, regardless of the number of horses included within the appointment.